Worst place to work AND bank - Cc Service Specialist bei KeyBank: Mitarbeiterbewertung

1,0
10. Dez. 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

If there were any pros it was receiving their products with no fees. That's pretty much it. If you don't plan to be a long term employee do not let them sell you anything.. they are terrible to bank with if you are not an employee.

Kontras

Schedules are inconvenient and they will not bother to work with you. Pay is extremely low compared to other banks and customer service jobs. There is limited room for advancement, though they will feed you a bunch of bull in the training. The turn over rate is high for a reason. There is little to no support and the training is a bunch of redundant information that you will hardly use on the floors. Raises are a joke, they set the standards extremely high to make it almost impossible to meet goals just so it could cost you your annual raise. I hit my goals and the raises were still a joke. Also they want you to do the work of 10 reps for terrible pay. You take over 100 calls a days from very irate clients because there is so much chaos in dealing with this bank.

Mehr Bewertungen zu KeyBank entdecken

5,0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Culture, opportunities, industry leading products and benefits

Kontras

Internal politics and favoritism blocks talent

4,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Kontras

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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