Pros
The people! The ICs and direct managers were some of the best, smartest people I've ever worked with. Truly a community of folks that became my best friends. I am so grateful to have worked with these people and honored to have learned from them. I genuinely feel so lucky to have worked at Iterable during its heyday a few years ago - those were some of the best years of my career (when employees were cared for, the product was best-in-class, and we were having success after success).
Kontras
It makes me sad to write, but there is so much wasted potential at this company. Leadership has/had a loyal employee base full of some of the most incredible people I've had the pleasure of working with - people that propped this company up for far longer than it's deserved. Mismanagement of layoffs, focusing the roadmap on things that shouldn't have been the priority, and falling behind in the market making it harder and harder to win - this led leadership to tighten their grip on the entire company and create a toxic cycle of layoffs, Exec turnover, bringing on questionable new leadership (looking at you CS), cutting resources with PS which has led to horrible customer experiences, and much more. Quotas go up, comp plans get slashed mid-quarter so they don't have to pay you at the EOQ, and the worst part is - leadership pretends like everything is okay. It feels like you're being gaslit about the state of things. Anyways - it's sad, because I think this company had everything it needed to be great, and an incredible army of Iterators who dedicated everything to this vision. But our best people are slowly leaving in pursuit of better places to be. And if you quit, even after giving many years of hard work, success, and millions in revenue to the organization, be prepared for certain folks in C-suite to give you the cold shoulder and treat you like you don't exist, or to tear you down for leaving. That will really leave a sour taste in your mouth of the company.
