suffocative communication and racial discrimination - Technical Support bei Interactive Brokers: Mitarbeiterbewertung

1,0
18. Feb. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Good increment in first year

Kontras

No one talks to each other in the workplace except talking to clients! The team head lack of industry standards experience but stop skillful staff using best practices. The team lead will even said “ I hate Chinese “ while their biggest clients in APAC are from mainland China.

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5,0
18. Feb. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

- Best Salaries and good work culture

Kontras

- Old technology so be prepared

2,0
17. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits (50% up to 5% 401k match, paid lunches, fully paid medical plan). Work-life balance is decent; it's rare to be asked to work more than a 45-hour week. It's a good place to break into fintech, particularly in client services.

Kontras

A largely uncollaborative and sometimes toxic corporate culture outside of client services. Unless your name carries weight with management, your colleagues, even at lower levels, can be unresponsive or downright hostile, making it difficult to accomplish anything. Upward mobility and career development opportunities are limited, which reflects the company’s focus on automation and a lean operating model.

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