Actually making the healthcare system better - Anonymous bei Included Health: Mitarbeiterbewertung

5,0
19. Jan. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

A mission-driven company that is making healthcare better. The hundreds of personal healthcare assistants across the country actually care about patients. They navigate patients through their most complex journeys with empathy and understanding. The team shares a common value of care about the people who they help.

Kontras

Sometimes IT infrastructure lags behind growth. Getting onboarded can take longer than it should; lots of lag times between sessions without work to be done yet.

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Reaktion von Included Health
6y
Thank you for sharing your feedback! We are honored to attract a great team of people who are passionate about and dedicated to our mission. The genuine care and determination our team members invest in every interaction with our members is truly extraordinary and makes all the difference. Thank you for your contributions to making what we do possible. Also, you will be excited to see that a cross-functional team has been hard at work reimagining our onboarding process to make it as seamless, supportive and engaging as possible. Look for meaningful updates in 2020 in the weeks to come!

Mehr Bewertungen zu Included Health entdecken

5,0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible schedule and lots of benefits.

Kontras

I don't have any cons.

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Reaktion von Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Kontras

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Reaktion von Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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