Unethical servant of the for-profit college industry - Call Center Representative bei InParallel: Mitarbeiterbewertung

1,0
2. Nov. 2013
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

There is no dress code. That is the only positive thing I can think of. Also, there is no dress code. Did I mention that there is no dress code? This is literally the only positive aspect of the job.

Kontras

The company generates leads, which they then sell to companies like Education Management Corporation, which has been cited by the federal government numerous times for various fraudulent activities. InParallel places pop-up ads on job websites like Career Builder and Monster.com. The pop-up ads ask something like: "Would you like to receive information about furthering your education?" Even if the job seeker clicks "not interested," their contact information is sent automatically to the InParallel auto-dialing software whereupon one of the customer service agents calls the unsuspecting job seeker. Most of the time, the job seeker is angry at having been called because what they are really interested in is finding a job, not attending college. About one percent of the time, the job seeker reluctantly agrees to go through the screening process, which, if successful, will result in a relentless barrage of calls from "admissions counselors," which is a euphemism for sales agents who browbeat the job seeker into attending one of many for-profit diploma mills. Due to a number of whistle blower lawsuits and legal action from the Department of Education, the screening process contains awkwardly worded disclosures that InParallel's callers are required to read to the job seekers, which, in turn, arouses the suspicion of the already irritated customer. It is essentially a high-pressure sales position that offers no incentives for making "conversions," which is what InParallel's management euphemistically calls sales. InParallel's shoddily maintained software frequently malfunctions. The supervisors are sub-literate flunkies who frequently contradict one another. The job pays only $10/hour with no commissions or bonuses for performance, and the only way to succeed is by lying your face off. Most of the people you call are desperately poor, and the "degree" or "certificate" they will receive from the for-profit schools they will attend if the scam is successful are virtually worthless, as numerous news stories have revealed.

Mehr Bewertungen zu InParallel entdecken

5,0
7. Aug. 2014
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

I've been there for a couple of months now and I love it. Its a really cool and down-to-earth place. Management is laid back and they're willing to work with you. If you're trying to make money, it will definitely happen. I'm making 17 bucks just to verify student's information and I've only been there since the beginning of the summer! They worked around my schedule. I dropped my other job as I'm getting paid way more! I can honestly say this is not for the weak but if you're a go-getter and not afraid of hearing no, you'll do well.

Kontras

Breaks change and aren't the same everyday. Other than that, its cool.

1,0
6. Dez. 2013
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The work is fairly easy. Send people back to school right? Try to maintain numbers with leads that are provided for you.

Kontras

Basically you are working as a telemarketer that helps the company "sell" private information of unsuspecting citizens to the highest bidder. This is done under the guise of sending people back to school when they are actually looking for jobs unbeknownst to the employee. Employees feel pressured to deceive potential clients into going back to school. These schools are not the top colleges in the education industry and could possibly go out of business at any time.

Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle