Pros
The health insurance was actually fine, I guess.
Kontras
Nothing was ever organized - you'd get requests with no context, priorities would flip three times a week, and we were constantly redoing work because nobody communicated what they actually wanted. The systems didn't talk to each other, spreadsheets were duplicated everywhere, and there was just this endless cycle of firefighting instead of fixing anything at the root. I spent more time digging for information and clarifying requirements than actually doing the job itself, which honestly gets exhausting. It felt like people just accepted that everything was chaotic, and nobody bothered to push back or implement anything better. By the end I was burned out, just running in circles while management acted like operations were somebody else's problem.