Living on former glories - Mitarbeiter (anonym) bei HighWire: Mitarbeiterbewertung

2,0
13. März 2016
Mitarbeiter (anonym)
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Pros

As part of Stanford University, HighWire Press was a force for good, with staff who worked hard to deliver a good customer service.

Kontras

The spin-off from Stanford to the venture capitalists Accel-KKR has not gone well: investment has not materialised, the CEO was replaced by a KKR insider but industry novice, customers have left, staff morale is terrible and turnover has rocketed

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Reaktion von HighWire
9y
Thank you for your review. We believe that transparent feedback is a value part of our companies growth journey and yours is appreciated.

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5,0
8. Aug. 2019
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The company is pursuing an exciting innovation path. We have been leading from a platform innovation perspective and are now pushing into some very exciting innovations for the next few years.

Kontras

Get the message out louder....we are doing some exciting things for the publishing community and our innovative capability is exciting.

3,0
9. Juni 2014
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

HighWire Press always was and still is a fairly typical Silicon Valley tech sweatshop, better than some, worse than others. What set it apart was that it was a non-profit which was a department of Stanford. It was great to be part of a world-class academic institution and Stanford had phenomenal benefits. HighWire also hired many extraordinarily smart people. While always chaotic, there was an all-for-one attitude for many years.

Kontras

New executive management was brought in 3 years ago who executed brutal layoffs and constantly changed their strategy. Many of the best people were either layed off or quit when the managerial culture became so toxic. Workloads became enormous and people squabled to get get work off of their plate and onto somebody else's. Much of the work was off-shored to India with very mixed results. Things improved somewhat over the past year due to process improvements. The core technology is an antique, despite efforts to freshen it up around the edges. HighWire has recently been spun-off from Stanford as a privately held, for-profit corporation, so all of the benefits of being associated with Stanford have evaporated.

9
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Reaktion von HighWire
9y
I apologize for the delay in responding however I thank you for your feedback. We have made many many positive changes over the last two years in the areas of focus, innovation and improved platform and core technology and will continue to take additional steps to improve. Should you have any further suggestions, I would be happy to meet with you any time to discuss.
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