Happy to be gone--never plan on going back - Member Services Representative bei HealthPartners: Mitarbeiterbewertung

1,0
9. Dez. 2014
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

I cannot think of one good thing about working at this company. Everybody that works here has definitely 'drank' the kool-aid. This company may offer ridiculously good benefits, but it will just suck the soul right out of you.

Kontras

Working in Member Services was the worst choice I ever made. Member Services has the worst practice for allowing people time off. If you're new, don't plan on being able to use your PTO for at least a year. Even appointment time is hard to come by, which is only a 2 hour slot, and then you have to 'make-up' your time. The rules and structure of this department are ridiculous. You are schedule 1-15 minute break and a 30 minute lunch. I'm pretty sure this isn't legal since if you're hourly you are supposed to have 2-15 minute breaks. If you are taking too much time working on 'pending' work, they will tell you to stop and get on the phones. While the benefits are decent, I would never stay here. They don't seem to really value their employees that much.

Mehr Bewertungen zu HealthPartners entdecken

5,0
3. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Work/life balance, benefits, salary, managers, culture, purpose, human-driven goals, integrity, engagement, teamwork, compassion, health. Working from home for 5+ years has improved anxiety, wellness, and life balance. Not all jobs can be done remotely, but for those that can, it is a priceless benefit it itself to be able to be productive & undistracted. My team collaborates wonderfully all day despite the distance - they feel like family to me. I love the focus on improving the community. I love the integrity - HP actively fights racism, sexism, bigotry, bullying, & has been going out of its way (especially in the last 5-6 years) to continue to fortify its culture and create a truly diverse workplace. It's paying off. 15 years ago mid- to high-level teams were mostly Caucasian, and today, the teams I collaborate with at senior and mid- levels are culturally/religiously/racially diverse, gender balanced, welcoming, and always include differently-abled colleagues. I really love my job and with 20+ years at HP in many roles (at 3-4 levels), I know the culture well enough to state these things with complete confidence.

Kontras

More work than workers! But for me this is a "pro".

4,0
30. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

It's a pretty good work environment. Generally positive.

Kontras

The different parts of the company (Health Partners and Park Nicollet) are having difficulty integrating. Park Nicolet appears to be openly hostile to Unions. It makes for awkward work conditions, as you're likely to have to juggle multiple different instructions and workflows. This also causes conflicts when it comes to managing things like PTO or work assignments. Plan on on-the-job training. HP's only training is corporate videos, which are painfully inadequate.

Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle