High pressure, micro-managed enviroment - District General Manager bei H&R Block: Mitarbeiterbewertung

2,0
5. Mai 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

Off season is easy. Unlimited PTO if you have a supportive manager.

Kontras

Very little on boarding training. Disconnect from corporate to field team, senior leadership out of touch with reality of declining business. Nitpicking, micromanaging, mistrust and lack of planning make a chaotic and negative work environment. Poor pay and confusing draw pay for front line employees. High turnover in all employee groups including retail managers. Many systems and process simply do not work. Unrealistic goals for both client count and revenue goals. Finance projections and analysis more often wrong then right. Antiquated equipment. Tax preparation fees are expensive, and consumer information is not adequality protected. No work life balance in recruiting, training and tax season, but that is only 6-7 months a year. Very high pressure, command management atmosphere.

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5,0
22. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great work during tax season

Kontras

Not available year round for most employees

3,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible availability. Path for promotion is obvious and quantified.

Kontras

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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