Operations - Operations bei H&R Block: Mitarbeiterbewertung

1,0
5. Nov. 2017
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Geschäftsprognose

Pros

Workplace culture is a positive. Pay and benefits package is competitive. Can’t say much more is positive. Recommend staying away.

Kontras

Sr Mgmt lacks long term vision. Annual reorg and workforce reduction to reduce cost and meet financial targets. Dying industry with declining revenue

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5,0
28. März 2026
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Geschäftsprognose

Pros

Great coworkers and enjoy helping clients

Kontras

Long hours, especially at the end of tax season

3,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible availability. Path for promotion is obvious and quantified.

Kontras

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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