Disgusting treatment of staff with no job security - Operations bei Gusto: Mitarbeiterbewertung

1,0
18. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

You will have a job

Kontras

I really do not have anything good to say about Gusto. Gusto tries to present itself as a company that cares for small businesses and their employees, but that's completely undermined by their disgusting treatment of their own staff. Hourly people are treated like trash compared to salary workers. You will not have your questions answered. In fact, they will be completely ignored in the same threads that salary staff gets their questions answered. You are being forced to automate your own job with AI. It you aren't using AI to redo or remake your workflows you will be fired. All of this is leading to poorer quality of work across the board. You will get fired. You will be fired via zoom in office while your manager hides. There also won't be any security or HR around so random uninvolved staff will have to escort someone who is freaking out out of the office. Such care for the safety of their employees. They bought Guideline and are ruining it. Do not work in their retirement section. Everyone is applying and trying to leave. The only reason most people are sticking it out is because they're expecting children.

Mehr Bewertungen zu Gusto entdecken

5,0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great culture, everyone is there to help

Kontras

None so far, still pretty new

2,0
20. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The product is genuinely good, too bad the same can’t be said for how they treat the people who sell it.

Kontras

Leadership talks a big game about people-first culture but the reality doesn’t match. The Chicago office expansion felt like a poorly thought-out experiment, new hires were brought on without a clear long-term commitment, and layoffs came without warning, leaving people blindsided. Crossing a billion dollars in revenue and still cutting employees sends a clear message about where workers rank on the priority list. Remote work flexibility is also a glaring weakness. For a company selling HR software to modern businesses, their internal stance on where employees can work is surprisingly rigid and hypocritical. The “flexibility” messaging is mostly optics. The broader concern is the AI roadmap. The automation push feels less like an innovation strategy and more like a slow wind-down of the workforce. Employees aren’t blind to it, it creates anxiety and erodes trust. The culture of transparency they promote externally is largely a facade internally.

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