I genuinely would not recommend working here to anyone! Neither the service role nor the sales account executive role. I personally worked in sales as an AE in the Westlake office, but I have personally talked to people in every office (minus Chicago because I don’t know anyone there) not liking / hating their job. I have also personally seen many people from every office quit or get fired quickly within 3-6 months. And have seen people quit after a week or two. If you have a stable job- that you even half way like don’t leave to “join this opportunity” ! I repeat do not accept a job here if you want to enjoy your life and grow within a company. I get why a lot of people are considering a job here- because I was one who took an offer here and turned down multiple other offers for 60-70k starting BASE salary post grad- well just say I know feel like a completely let down for falling for their manipulative tricks. First off they have a REALLY good sales pitch when they are recruiting you- from step one until and offer and even during training for 2 weeks- it’s non stop “why we are the best company ever and especially the best insurance company in the world.!” Non stop false statistics and skewed facts that they continually leave out a lot of details that I feel are important to know if you are interviewing here- especially as a post grad who has the WORLD of opportunity at your finger tips (if you were an intelligent human who has a great track record of internships and has other offers!)
1-They do not pay to relocate you- you are on your own here.
2-You do not get a laptop or iPad you can only use an old school desk top—- yet it is a sales job right?!
3-No cell phone reimbursement or cell provided - landline use with an internet app on the computer that doesn’t work half the time.
4-Very particular on reimbursement keep that in mind- if it’s get declined you are out of luck here and take hit of your own money. You don’t get a company card to use.
5-They threaten you in training that “they look during those two weeks to see if they made any hiring mistakes”. Threatening to fire people already. And you have to “pass” training to work there. I’ll admit training is easy for most people aka me. But I think its messed up to have people move to a place with no help and then threaten to fire them...? I personally was from the DFW area so it wasn’t an issue for me. But I knew countless people who packed up their lives for this opportunity with their family miles upon miles away to get treated like this week one of training... pretty effed up if you ask me. Out of staters - look elsewhere. I also heard the rates in other states are not good so don’t let them sell you again here that “you can sell in other states”
6-You will be working extreme hours, I had 5 internships prior to this job where I worked long days from now and then. I am telling you with 100% honesty it is NOT normal!!! You will work 7:30-7:30 as the norm. Technically your hours are 8-6 minimum which is already a long day as it is. 8 is considered late so 7:30 it is and 6 you will get verbally abused and passive aggressively abused in emails to not leave until you have sold a certain amount. It’s completely ridiculous. Tons of people talking about taking loads of adderal to stay motivated, and drinking the night away when they get home because of how un happy they are. It is not a healthy culture.
7- You will be locked in pretty much, You will do call blocks where you are told to go to the bathroom and do anything before we start and you have to dial as many people in an hour as possible. These are done on the daily .... and they tell you to leave sketchy voice mails as call me back ASAP “your account has been flagged and it’s urgent” this is completely dishonest in my opinion.
8-It is a “bro” mentality here. The girl to guy ratio is super in uneven here. I don’t see as a huge problem- but I have heard of them lying to people about it. Saying it is 50-50 ratio COMPLETE lies. Just be honest once again- it’s not honest. Only a few girls here and there will do well -because they flirt and sleep with their loan officers and realtors to get leads. Most girls quit quickly- or last a year because they feel guilty like most people would leaving a job so soon and then they quit. Every week you hear of someone quitting. 8-I have met so many people who hate their lives and just don’t know how to get out. You work 10-12 hour days as the norm and did I mention weekends as well. Saturday’s are the norm for every office. Don’t them fool you it’s OPTIONAL- you will be passive aggressively pressured into it and if you don’t you will get shunned by the office for not being a team player. You won’t have time to look for another job if you are completely unhappy.
9-Also slim to none of the skills transfer over- it’s insurance phone sales... just ponder that for a minute. Most sales jobs include networking and having accounts you call in- they are not cold calling like this one is. You also need to know excel, one drive, etc in most other jobs. You will learn no excel skills here, if you learned in college you will lose the skills by not using them slowly but surely.
10- don’t think “you’ll try it and switch if it doesn’t work out” unless you 100% love insurance and want to sell it for a long period of time, dont consider working here.
11- they also don’t write high end or commercial even though they say they do. I am pretty sure only 2 guys are allowed to write high end and they don’t even like to do it. They told me the did “everything” lies again. Commercial insurance don’t even consider here! Look elsewhere on this one.
12- the pay is not up to standard and what they tell you... 40k I mean come on... they tell you in the interview you will make around 60 and top producers 70k. Also just to clarify you get whatever is higher salary or sales, it’s not salary and commission. And let me tell you it’s extremely hard for most people to surpass the salary until minimum 6 months and for some it’s almost a year. You might get fired before hand if you are not cutting it.
13- you have to spend hours upon hours studying to pass the insurance exam in a testing unit before starting - you do not get paid a dime for studying or passing. You have to also complete hours upon hours of webinars before you start to be allowed to start training. This adds up so much and you don’t get paid a dime for it! Most companies will pay you and give you time to learn all this. You start selling during training and are expected to come with leads... so family and friends. If you feel uncomfortable selling to family friends run as fast as you can away from this job.
14- cold calling is crazy here- once again LIES as they tell you this won’t happen. Calling a cancel list as many times as you can in an hour —- cold calling! Selling insurance off of Facebook garage sale pages and calling sketchy uncomfortable people when they DM you —-cold calling! Finding loan officers and realtor through the database and showing up to their office to ask them if they will send you leads (when you’ve never met them and don’t know them!) —-cold calling! I think y’all get the picture here. (Might I add saturated market in TX and some LOS will be very rude and say don’t come back. and they will talk very bad things on Goosehead as a company!) and I personally don’t blame them...
15- also just an FYI they hire MANY people who got fired from their old company... What great hires—they say it’s so hard to get hired here and it’s not!!! So easy that most people could get hired. They try to make you feel all special like you are the 1% that got hired! Yay :) DONT fall for it- please don’t. They are a lot of people that get hired there and it’s a revolving door constantly is quote what many loan officers say. The people that are successful at Goosehead are not a whole lot- and honestly they tell you constantly about the 5-10 people who are killing it at the company but good for them. 95% I am being serious do not make it or quit !
16-if you are still With me at this point ... well THANK YOU! And honestly thank yourself for doing your do diligence and reading these reviews on Glassdoor. I wish I would have read them all before I started. I read a couple of good ones before I started and called it a day. A lot of the good ones are fake as they send out emails or say in conference calls that people need to write them. Hence why you see days or time frames where a bunch of good ones were written...
Moral of the story here: you will read good and bad reviews at a lot of companies. But I can tell many of these are fake and the bad ones I have now red are SO true and accurate! After a year of quitting this job- I took time to sit down and write this review. I took time so that some people even if it’s just one person reads this and saves themselves and their time from joining this company. Do yourself a favor and keep looking even if you don’t like your job right now. I wish I would’ve read the bad ones and taken them serious. Also- to anyone who reads this and thinks that they are a bad person or bad a sales because they quit— don’t think that!! I have know been working at my new company a little over a year in a great sales role and I absolutely LOVE it! I am killing it and have received many awards and recognitions already. If Goosehead had a negative impact on your life for a few months or even a year or even put a damper on you as a person- don’t let it get you down! Rise about it- push through and believe in yourself. I have seen too many people get down on themselves from this company. Life is short - so do what you like, the sky’s the limit and here’s to you! Have a great day and thanks for reading.
