This job is misleading - Customer Service Manager (CSM) bei Goodwill: Mitarbeiterbewertung

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.