Pros
The common mission and energy of the workers is to do whatever it takes to empower their clients and to build their capacity to improve their lives personally and professionally. The company itself is a well-respected brand and entity no matter where it establishes itself so the community easily embraces Goodwill Industries.
Kontras
The down side is that the management at my particular location was aloof, neglectful and/or dismissive and disrespectful of its employees. The most common issue was the general practice of management treating to and speaking to their employees like children and not being fair and balanced in their assessment, reward and/or discipline of the personnel. Furthermore, they provided ultimately no training and overall, had an unprofessional manner of operating the business.