Pros
*Easy foot in the door if you're fresh out of college or new to the insurance field. *Consistent 9-5 schedule, Monday-Friday. No weekends or holidays. Management is pretty flexible about your hours, whether they're 8-4, 9-5, or whatever, as long as you show up and do your job. *If you show up, apply yourself and have an ounce of common sense, you will get noticed and rewarded (sometimes). *On the other side, you can also show up, do very little, and as long as there are no DOI (department of insurance) complaints, you can keep your paycheck. *Overall, good co-workers, pretty relaxed work environment. *Depending on your manager, most are easy to work with and knowledgeable. *Consistent pay and alright benefits.
Kontras
*Horrible workload, almost impossible to keep up with working 40 hours a week. I'd say "come in, work a few more hours to reduce the load," but that gets noticed and you'll get more work put on you to the point you lose your mind. *Senior management and directory staff are pretty apathetic to employee morale/concerns and are more concerned about pinching pennies and bragging about making $260 million a year than having an effective and organized work flow structure. *PTO and benefits plan that next to nobody actually understands, including the tenured staff. *Little career advancement, as they do no other insurance than auto and it's a small office, with most of the BI and Litigation staff having been there 10+ years. *Pay is on the low end compared to many insurance companies, raises are paltry, and bonuses are slim. *Lots of turnover. Don't get comfortable with your co-workers too long, within a few months or year or two they'll be out the door. And expect to have their work dumped on you when they go, especially if you're a productive employee. *Training is very on-the-fly and more or less based on some chaotic situation cropping up. *When applying for other insurance companies, this company has a less-than-stellar reputation. *At the end of the day, if you leave the company, you'll learn how fast they really don't care about you personally as an employee.