Changing the Way the World Gives. - Customer Support bei GoFundMe: Mitarbeiterbewertung

- Lots of opportunities to learn and grow - Getting to use my skills towards efforts that help everyday people - Leadership is very receptive to engineering, and ensuring that we have a good work/life balance - Grassroots AI adoption, allowing teams to explore and prove out new workflows based on our pain points. This enables teams to learn the how and why around using these tools, and gives an opportunity to share those learnings with other teams - Empathetic and evidence-based AI adoption, with a healthy dose of skepticism to ensure we're making the right choices - The amount of extremely smart and skilled people spread across teams means that there's always something I can learn from just about any interaction

- The downside of grassroots AI adoption is that some teams leverage the tool differently than others, or different stacks entirely - With the number of initiatives executed in parallel, it can be easy to get lost in the work

Pay is good and product is for Social Good

There is little hope that our stock options will have value soon. Leadership often prioritized alignment over independent judgment, and despite major hires and restructuring, the company has struggled to deliver products with meaningful impact or market traction. Feedback largely flowed top-down, with dissent poorly received and limited room to challenge decisions. While some leaders projected openness, there was often a noticeable gap between image and reality, with culture seeming more focused on hierarchy and appearances than execution and results.