Not good - Customer Service Representative bei Futwork: Mitarbeiterbewertung

No Significant Pros Observed here.

No growth or learning opportunities despite consistent performance Extremely poor work–life balance with unrealistic expectations Lack of clear communication and transparency across teams Highly unprofessional behaviour from HR and senior management HR has no authority, all decisions are controlled solely by the founders Very poor management with no structured leadership or accountability Strong culture of favouritism, growth and recognition are limited to a few preferred employees Performance and results are ignored if you are not part of the favoured group Low compensation with no incentives and multiple hidden deductions KPIs are changed frequently, sometimes every month, without clear justification or communication Employees are assigned additional responsibilities outside their original role without any compensation No clarity on role expectations, workload keeps increasing without recognition or pay Even essential personal leaves (such as marriage leave) are not supported or approved Unclear leave policies, employees are discouraged from taking leave, and unused leaves are not compensated during exit Final settlement (FNF) process lacks clarity and is handled unprofessionally Difficulties in obtaining relieving and experience letters after resignation Employees are discouraged from sharing honest feedback or reviews publicly Overall work environment is stressful, disorganised, and demotivating Overall, the company lacks professionalism, transparency, and ethical management practices and is not recommended.

1- Very good to start career 2- Lots of learning 3- open to share insights 4- Management is reachable

1- Unnecessary pressurize with workload. 2- Compensation is not justified with job title along with KPIs. 3- Appreciation is not given to deserved. 4- No proper channel to promote hard working employees.