Pros
*good visual elements *helpful directory *constant store openings/ projects
Kontras
* Store management, district management, country management - all should be replaced or at least trained on modern management and leadership practises. people are not machines or brainless and do not like to get treated that way. Most of your staff are studying quite difficult degrees; physics, medicine, management (uhohhh) - and therefore they are probably a lot smarter than you and could probably manage that store better than you. * Management hierarchy - store manager, operation manager, commercial manager, visual manager, stock room manager assistant manager, supervisor, head cashier...really? Maybe you should also hire a toilet manager. so you have another person to involve in your little (not work related) chats everywhere over the shop floor and ignoring customers. * Pay - its very uneven, management is getting enormous amount of money (oops, someone couldn't keep their mouth shut) where as the people on the floor do the real work and get just above minimum wage. * Favouritism - its everywhere in that company * Benefits - there are non, minimum staff discount, no sick pay, no maternity pay, no pension scheme, no accident or medical insurance