21. Jan. 2025
Mitarbeiter (anonym)
Reaktion von Flywire
1yAppreciate you taking time to provide feedback, as always we welcome it, work to learn from it.
Few comments based on your specific feedback:
(1) Ensuring we have a great off-boarding process for FlyMates is important, it sounds like your experience was not great and that does not meet our expectations...will work to figure out why and improve.
(2) In relation to your comments on our annual FlyOver survey, we are constantly working to review feedback and take action. I realize it can be frustrating if you may not see the direct actions being taken as the company has grown, but it is important to know it is happening.
Ultimately, building a global technology company is never easy, it is a complex/difficult Journey, but I do want to thank you for your contributions and wish you all the best.
As always, please feel free to reach out directly to me with any additional feedback.
~ M.
Mike Massaro
CEO @ Flywire