Pros
Flex scheduling, some get to work from home, casual dress, paid training, limited opportunity to transfer to work in other states, monthly recognition meetings with some type of food
Kontras
Mandatory OT lasting for years, expected to work 60 hour weeks if allowed to work from home, -lack of procedures - paid piece rate (per claim) combined with widely fluctuating workloads and system glitches results in unnecessary stress and lousy paychecks - employees are treated as disposable - strict audit system results in your pay being docked for three months - if a team gets proficient they lower your matrix pay - poor communication - below average benefits (6 holidays a year, 11 PTO - sick/vacation days) point system used like an axe - cramped work space - disregard for ergonomics - weak HR dept - high turnover - most frustrating of all is the paychecks are confusing (probably on purpose) to read - it is left to the employee to figure out their hourly rate - does not inspire confidence in the overall company