Decent place to work - Customer Service Representative bei Firstsource Solutions: Mitarbeiterbewertung

3,0
24. Aug. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Good team, managers were generally pretty helpful, training was really really good

Kontras

Call centre work can be really mentally exhausting, and first source was no exception, breaks were timed to the second, no flexibility with hours

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Reaktion von Firstsource Solutions
3y
Thank you for taking the time to leave a review. We're very happy to hear you enjoyed working with our wonderful teams and Managers and found our training enjoyable. We understand that it is a fast-paced environment and it can sometimes feel intense. Our Team Leaders and Mental Health First Aiders are always around to provide support as needed. Additionally, Firstsource also offers a fully funded Employee Assistance Programme, which provides access to counselling sessions. Breaks are structured around demand and parameters set by our clients, so sometimes advance planning is needed to prevent a knock-on effect with other colleagues, however, Firstsource will always look at flexibility where it’s possible.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

2,0
17. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Helping patients is the best part of the job

Kontras

Very little management support to onsite employees

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