Customer service agent - Customer Service Advisor bei Firstsource Solutions: Mitarbeiterbewertung

3,0
31. Juli 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

Hourly rate is better than most at €9.50. Easy to make friendships. Management are friendly and mostly supportive. Can climb up the career ladder if wanted.

Kontras

Not well run. Poor organisation and planning. Will approve holidays and still roster people on. A lot of pressure put on agents to reach time targets when targets are slightly unreachable.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

3,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Kontras

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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