Dangerously close to just walking out - Customer Service Advisor bei Firstsource Solutions: Mitarbeiterbewertung

2,0
24. Okt. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

My manager was great... Until they fired her Job is easy, if you can stick being roared at by mean customers

Kontras

Mean customers Terrible management No job security, apparently. They fired 1/3 of the staff in my location with very little notice, that's when I knew I had to start looking elsewhere.

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Reaktion von Firstsource Solutions
8y
Thank you for taking the time to leave us your review. I am sorry to hear that your experience with Firstsource has not been a good one and that you felt our management was lacking. We are proud that the vast majority of our employees (in all areas of business and those who work with our concession partners) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all of the time, there will be times we fall short. We encourage our employees to give us feedback through their managers, through employee nominated representatives and through our employee survey, so we can continue to learn and improve the way we work.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

3,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Kontras

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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