More Cons Than Pros for Me - Sales Operations bei First Databank: Mitarbeiterbewertung

3,0
23. Apr. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Good, friendly people for the most part. Wealthy company with a solid revenue stream. No urgency - work your hours/do your job and your out - very stable, slow paced org from my view. Hearst, the parent, has many great programs, class and learning / training opportunities. I wouldn't hesitate to work for another Hearst company.

Kontras

So many cons that I resigned just five months after joining - a first for me, that was not only at a time where a job move was the LAST thing I wanted, but this the only quick departure in my 30-yr career. My exposure was limited to Sales, Marketing, CS, Product Mgmt - no experience with the pharmacy/quality side so I can't speak to the non-commercial side of things (other than the regular complaints of being paid too little). I waited almost two months to write this review. I really don't want to spend any more energy on this company but I'd like to caution anyone joining, the Sales Dept. especially. The Sales VP that hired me left 5mos after my start, after being there just 2yrs. Regular turnover in this role is common. The CEO is not a leader. He likely follows whatever Hearst Health is requesting of him is my guess. The newly promoted VP of Customer Success may be great at CS, but is very controlling and a micro manager. She recently accepted a perm move of SALES Operations to be under her management and that's when I saw the flip switch to a very controlling, defensive nature. No thanks. Additionally, I and the Sales Ops Mgr that worked there TWENTY NINE YEARS, shared directly with the CS VP, CEO and others that the move made NO sense. They didn't care, HR didn't do anything, we both resigned. It was utterly shocking. Btw, that dept head has zero experience in Sales and Sales Ops. Really poor leadership by her and the CEO and the head of HR to let this happen. And this company desperately needs Sales Ops. At least two additional highly skilled and experienced Sales people (not sales ops) have also left in the last month. The company has the potential to get stale and overrun if they don't 1) innovate and 2) take care of their people. Many of the pharmacists - what I see as the foundation, the core of the business - commented on here and during company meetings that they were underpaid. The CEO would say there's no money, but it's just not true. They and corporate want to keep their margins. Whether here or elsewhere, always get the pay and respect you deserve. Slooooowww pace, with many tenured people that are resistant to change. Be patient and just adapt. It takes them a long time to make decisions and then implement them. It's just different, not bad, but important to know if that's not compatible for you. P.S. They have the wrong person listed as CEO. Chuck is head of Hearst Health.

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Reaktion von First Databank
1y
Thank you for sharing positive experiences you had while working for FDB. We are sorry that your experience within departments was not positive. Sounds like it was difficult decision for you to leave after a short period of time. We appreciate you bringing these concerns to our attention. We take your concerns, seriously.

Mehr Bewertungen zu First Databank entdecken

5,0
4. Sept. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote flexibility. Management cares about your growth and gives you work in areas that interest you.

Kontras

No cons, love working here

1,0
24. Okt. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

can't think of too many

Kontras

I had a terrible experience with this company. Week to week I would get conflicting advice, direction and priorities with no recognition of what had previously been discussed. This caused wasted time and frustration. I was relieved to leave the company. Lots of old school culture at this company and leadership lacked consistency and transparency and were often distracted during our rare time together.

1
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