Pros
Free health insurance & benefits.
Kontras
First community is great if you’re a member. Employees is a different story. The company is very outdated in their policies. The turnover rate is astronomical. There is no willingness to work with employees on personal matters. You are expected to always be at work when scheduled and if an emergency can come up, it will be held against you. The CEO only cares about making money even though it is a “not for profit”. We are constantly expanding to the point there is NOT enough staff to cover the growth. For a credit union, it has a big bank feel. There is no communication between senior management, back office and the branches. No one is on the same page. When asked how to keep staff retention MANY managers have given suggestions to just be told “no we will not do that”. There is no support. You’re expected to be verbally harassed & bullied by members & just take it because how dare you stand up for yourself to be treated like a person. I could honestly write a book.