Pros
-Pretty good product that does help facilitate the health and safety of kiddos while they’re onsite for camps and programs -Overall a lot of good, kind people in the building -Small camps, YMCAs, Boy Scouts, and the like make wonderful prospects and customers to work with -Perks such as free meals for town halls, snacks, a roomy dining area, a fitness room with a Peloton bike, and gym reimbursement -Decent benefits for a small company (but not ideal if covering a family) -Good 401K match % (but…..see below)
Kontras
-There’s no strategy, no big picture thinking. Ask what the company vision is for 12 months out….18 months out and you’ll get looked at like you’ve got carrots growing out of your ears. As a result, product, sales, and marketing strategies must be crafted for essentially a quarter(ish) at a time because that’s how the company is managed. -Values and expected behaviors like “honest work” and “mindfulness” are selectively followed in particular at the top. -Hubris is high. It is believed the product works for ANY and ALL youth serving organizations. No software product can accurately claim that, so product - and pricing - problems are often ignored. Sales and marketing are instructed to target every single possible prospect rather than focusing on where they’re most likely to win. -No sick days; must take from your small PTO allotment. -High fluctuation of employee morale; the e-net promoter score once reached single digits. Turnover doesn’t allow for the full vesting of previously mentioned 401K program. Read the review from Feb. 26 and the Marketing Director interview from Sept. 3. They’re very accurate reflections of the DocNetwork experience, in my opinion.