Pros
20% off shoes, 50% of every year for work shoes but alters depending on your contracted hours. These discounts are just for your self not even for friends and family.
Kontras
Where do I even begin? There is a constant expectation to work unpaid overtime. If you don't stay behind for 40+ minutes every day to tidy up and "support the team," you're often made to feel like an outcast. This is despite contracts clearly stating that overtime should be paid. The workload is completely unrealistic. Sales events, promotions, and store layout changes are regularly piled on top of each other. In a single week, you can be dealing with multiple promotions while simultaneously moving the entire store layout. For a German company, you would expect efficiency and organisation, but unfortunately, that couldn't be further from the reality. Promotional changes are particularly frustrating. Something as simple as a full window display change can take several hours, yet management expects it to be completed within an hour, often while you're also serving customers on the tills non-stop. The expectations placed on staff are simply unreasonable. There are no meaningful increases in bonuses, limited opportunities for progression, and little investment in employees. Management continues to hire additional staff despite already struggling with payroll budgets, only for hours to be cut back later. Employees are left carrying the burden of poor planning. One of the most unacceptable situations involves a key holder at our store. She was hired with the understanding that she would be working as a key holder, yet she continues to be paid a Sales Assistant wage. She carries out all key holder responsibilities and regularly performs duties at the level of a supervisor or manager. Despite repeatedly raising the issue with management and requesting the pay she was promised and has clearly earned, she has been denied. Yet she is still expected to run shifts, manage staff, execute daily operations flawlessly, and take on significant responsibility for very little reward. Personally, I would not recommend this company to anyone considering applying. You may think you'll be able to set boundaries or that these issues won't affect you, but the culture runs much deeper than that. The company appears to care far more about figures, targets, shoe care sales, and promotion launches than it does about the wellbeing of its employees. Being expected to complete multiple promotional launches in a single day, while simultaneously managing customers and day-to-day operations, is simply unrealistic. The pressure from senior management continually filters down through the business, creating an exhausting and demoralising working environment. In short, this company does not value its employees in the way it should. Based on my experience, I would strongly advise anyone considering a role here to look elsewhere.