Everything is Great except for the Unreasonable Workload - Customer Service Manager (CSM) bei Datadog: Mitarbeiterbewertung

4,0
28. Mai 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

- Great culture & colleagues - Great product, loved by customers - Great benefits, free lunch 3x a week - Great processes for ECSM - Best-in-class training making something complex easier to digest - Company is rather conservative with funds - job security compared to other industry players who spend with less consideration

Kontras

- Pay relatively low compared to industry - Unnecessarily complex billing - Inflexibility in getting credit requests & refunds due to accidental usage processed, causing frustration to customers - Depending on dept, Workload is relatively high

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Reaktion von Datadog
2y
Thank you for your review. We appreciate you sharing your suggestions on ways we can continue making Datadog a great place to work!

Mehr Bewertungen zu Datadog entdecken

5,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great work environment. fun perks

Kontras

really tough job. requires alot of luck

4,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Friendly environment, great people and culture. No finger-pointing.

Kontras

Can be stressful at times, pay is below industry standard. Also 401k match is subpar

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