Pros
The product is genuinely strong and well regarded in the cybersecurity space. There are many smart and hardworking people across the company who care deeply about the mission and want the business to succeed. The company has grown quickly, which creates opportunities to work on high visibility projects and collaborate with teams across multiple regions. For people earlier in their careers, it can be a fast paced environment where you gain experience quickly. The annual performance bonus structure is fair and when targets are met it can be a meaningful benefit.
Kontras
New employees are required to submit a positive Glassdoor review within their first 30 days, which makes overall ratings less reflective of factual longer term employee experiences. The company has grown quickly, and in some areas leadership practices have not fully evolved with that growth. Several members of the executive team have been with the company since the early startup phase, and the management style that worked when the company was smaller can feel difficult to sustain at the current scale. This can create a lot of pressure throughout the organization, with expectations and urgency often cascading down through management layers. Within some departments, particularly marketing, the environment is highly hands on and heavily micro-managed. While there is a general direction, teams are frequently asked to pivot, investigate new ideas, or pursue initiatives that change quickly or more often lead to no fruition, which can slow progress and make it difficult to maintain focus on longer term strategy. This type of management approach can create frustration and reduce productivity. Workload expectations can also vary significantly by region. US based teams in particular often work non sustainability long hours and carry heavier workloads than their counterparts in other regions, which has contributed to burnout and turnover in some departments. Combined with inconsistent leadership communication and shifting priorities, this has had a noticeable impact on rapidly declining morale across parts of the organization.