Pros
Good location Great Co-Workers Improving culture Consistent growth, which creates great opportunities Work life balance Weekly meetings with your manager Overall I had a very positive experience during my time at ComPsych - I started off as a specialist, ended as a manager and was given a lot of responsibilities beyond my experience level. They gave me the opportunity to grow - although I know as the company has stabilized these opportunities are less frequent. There have been prior issues with management and communication across the organization. I can only speak to the FMLA team - but management and human resources are trying very hard to improve the culture and employee engagement. They may not always get it right the first time - but they're trying, which is more than many organizations. The roles here are a CS specialist and Claim specialist. CS is your standard call center, and comes with all of the struggles of working in a call center; assigned lunches and breaks, punctuality enforced and being asked to jump in and take a call. None of these are exclusive to ComPsych - but before taking the job I highly recommend being honest with yourself and ask "am I ok working in a call center environment?" You need to enjoy this kind of work because you will be doing it for a minimum of two years before promoted to a not-production role. So in short - ComPsych used to have its problems - but it's trending upward and quickly. Employee satisfaction and positive work culture are a priority for the organization so I'm hopeful for some great changes in the next year.
Kontras
Pay is low and under market for both GRU and FMLA Benefits are very expensive Work can be tedious Young staff means it is a fun work environment, but there is also a lot of unecessary gossip and drama.