Great benefits but facing micro-management and low pay - Customer Experience Manager bei CarMax: Mitarbeiterbewertung

3,0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits, unlimited PTO, Hybrid schedule

Kontras

Micro-management, 10-hour days, low pay, minimal growth opportunities, and required volunteer work

Mehr Bewertungen zu CarMax entdecken

5,0
27. März 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company and great people.

Kontras

Can’t think of any cons.

1,0
31. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Kontras

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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