Pros
I've worked for a lot of companies that treat their employees selfishly, then try to bribe them into feeling important with goofy events or useless benefits. I keep being surprised, again and again, by how genuine management here is in their respect for and desire to help their workers. They want the drivers and office workers to feel not just willing to show up and drive/type but feel supported in their actions, happy to be here, and able to reach their goals. Lots of my former bosses have been politely distant or uncaring; it's rare to find genuine kindness and compassion across an entire management team like I've seen here. They're also great about hiring and promoting women in a mainly male industry, and it gives them an edge in interpersonal- and multi-tasking-related management ability.
Kontras
Drivers are out doing their best all over the country and can sometimes get the wrong idea or think people in the office don't care about their needs. Hopefully the efforts we're all making to keep everyone connected will help them realize how much they're appreciated.