A good study in the difference between helping people and charity. - Program Assistant bei CCC: Mitarbeiterbewertung

The training is bad/nonexistent (and that which there is is training you're expected to work during instead of paying attention to), management lacks the ability to communicate and will provide contradictory instruction, improvement of existing procedure in terms of providing help within company capacity is prevented. Compassion Fatigue and burnout is rampant. I got into this position thinking I would be able to better help people, my position was more geared towards telling people there was no available assistance than it was to helping people access the services provided.