Friendly environment but chaotic training leads to dismissal - CX support specialist bei Bilt Rewards: Mitarbeiterbewertung

-opportunity to work on an awesome consumer product -work with extremely talented and collaborative people -ability to quickly move up and take on more -beautiful new office

-demanding but that’s expected from a high-growth startup -priorities can shift frequently

Great health insurance and the office coffee situation was decent, which honestly is the absolute bare minimum but still one of the few tolerable things here.

- The processes here are completely nonexistent. - You will spend your first month desperately trying to figure out how anything actually works because nobody documented anything and every person gives a completely different version of the same procedure, which becomes infuriating fast. - There is no standard workflow for anything, so you constantly waste time reinventing everything or asking five different people the same question and getting five completely different answers. - Meetings happen just to repeat the same useless conversations from previous meetings while nothing actually improves. - Things constantly fall through because there is no real tracking system at all. It is just endless emails flying everywhere until something important disappears. - By the end, I was completely exhausted trying to compensate for the total lack of any real organizational structure.