A strong legacy, but a declining culture - Software Engineer bei Best Practice Software: Mitarbeiterbewertung

2,0
25. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Best Practice has a strong legacy as a leader in Australian healthcare. They've made a great impact to the industry over many years and has historically earned a reputation for strong customer focus. The company also offers excellent work-life balance, including flexible working arrangements and work-from-home opportunities, which I genuinely appreciated. Unfortunately, more recent organisational changes have not reflected those same strengths in my experience.

Kontras

By the time I left the company, I felt the culture had deteriorated significantly. The company seemed to lose a clear sense of strategic direction, and leadership became increasingly inconsistent. Behaviours that damaged trust and collaboration were tolerated, making the workplace increasingly stressful and unsettled. This was particularly disappointing because many employees and leaders remained genuinely committed to the company's success. I also witnessed the departure of many talented and experienced colleagues, which was a significant loss for the business. For these reasons, I could not, in good conscience, recommend the company to a friend at present.

Reaktion von Best Practice Software
6d
Thank you for your feedback. While we are disappointed that your experience did not reflect what we strive for in terms of our values and culture, which is building a culture that our people love, we appreciate you taking the time to share it. We are on a journey of change, and feedback like yours helps inform that journey. We are steadfast in our commitment to strengthening and rebuilding our culture, optimising our customers' experience, working together for success and continuously improving the experience of working at Bp. We wish you all the best for the future.

Mehr Bewertungen zu Best Practice Software entdecken

4,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I have never worked any where more flexible. If you need time off or if you want to work at home for 4 days you can do whatever helps you. I have a good connection with what they stand for and the products you work on are making a big difference in health care. I find the management cares about the people as much as they care about the company doing well. About a year ago there were some people testy with the changes they made to remove a whole layer of management who never even worked on the software, they just signed rosters and payslips and generally looked busy. But now the managers are fairly good and we now see some really good people being hired and they bring new ideas to our office. They removed a few people who were holding the place back and its made a difference. Since I have been here they changed how they plan for FDD and they openly tell you they hold people to account which is good because all the staff are pulling in the same direction.

Kontras

They don't pay as much as you get in game dev or consulting. When I came here I took a 7 % pay drop adn this year we only got 4.0 % increase so I am behind where I was only a couple of years ago. You don't get a salary review meeting every quarter so it is up to someone in management who ends up saying what increase you will get. Also they don't pay for training so you end up learning on the job. There are smart people here to guide you through the medical aspect but they really should pay for a dip or AIDH membership if you never worked in it before.

4,0
9. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote Flexibility: Enjoy flexible remote work options for a better work-life balance. Meaningful Impact: Build software that directly improves patient care and saves lives. Competitive Pay: Receive attractive salaries and comprehensive health benefits. Continuous Innovation: Work at the cutting edge of tech and healthcare. Strong Job Security: Join a stable, recession-resistant, and growing industry.

Kontras

Strict Regulations: Navigating complex compliance standards like HIPAA can be highly stressful and slow down development. High-Stakes Pressure: Software bugs can directly impact patient safety, creating a high-pressure work environment. Slow Development Cycles: Extensive testing and regulatory approvals often lead to longer release cycles and less agile workflows. Complex Domain Knowledge: Engineers must constantly learn difficult medical terminology and intricate clinical workflows. Legacy Tech Stacks: Many healthcare systems rely on outdated technology, which can be frustrating for developers wanting to use modern tools.

Reaktion von Best Practice Software
2w
Thank you for taking the time to share your feedback. We are glad to hear that our work-from-home models provide you with the flexibility you need. We also appreciate your comments about the pressures and complexities of the health technology industry, especially since we specialise in healthcare. Delivering solutions that support our customers and the community comes with significant responsibility, and we are committed to continuously improving our support for our team while maintaining the high standards that our customers and the wider community rely on. We value your contributions and thank you for being a part of the team and the journey we are currently on.
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