Deeply hierarchical, dismissive workplace - Sales bei Backroads: Mitarbeiterbewertung

1,0
9. Jan. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

-Really kind, smart co-workers in non-management positions. I made lots of friends, and always looked forward to spending time with my office mates. -The Berkeley office is a really nice space and in a great location. Beautiful courtyard to catch some fresh air and eat lunch.

Kontras

- Backroads company culture is one of strict hierarchy, obedience, and dismissiveness. While management does ask for feedback and suggestions, it always felt like they never had any interest in actually listening to our input. They consistently ignore any suggestions that goes against their profit-driven motives. High turnover is attributed to the difficulty of the job and "bad fit" instead of the lack of support and disrespect towards non-management employees. High turnover results in limited institutional memory and regular disagreement in policy depending on who you ask. -Nearly everything me and my coworkers did was surveilled to an alarming degree, creating an untrustworthy environment within the office. Lower-level employees were tasked with enforcing difficult policy handed down to us by disconnected management. There is a very strong double standard of workers expected to be 100% committed to the job while managers are reliably absent and unsupportive. All policy decisions are made behind smoke and mirrors and are expected to never be challenged. -There is a very strong culture of favoritism and nepotism at Backroads. Good luck getting promoted if you aren't a favorite of your manager or related to the family. Standards for promotion were changed without communication, and colleagues were dismissed as "entitled" for inquiring about promotion after meeting previously agreed upon metrics. Remote work was strictly limited, except for the countless employees who are allowed to work remote across the country. Rules for thee but not for me! -Backroads is easily the whitest workplace I have ever been in. POC in the office are a tiny minority, and are reliably over-burdened without additional compensation. DEI initiatives are a total joke with limited resources being spent to actually make the company more accessible and comfortable for non-white and non-wealthy employees. -Compensation is not terrible, but doesn't go very far in the Bay Area. Benefits are decent though very conditional. We were constantly praised and celebrated for supporting the most successful year in company history, but never received additional compensation or benefits beyond donuts. Most departments are understaffed, and employees are expected to pick up huge amounts of slack because the company is too cheap to hire enough people. Trip credit is hard to use unless you are willing to spend thousands of dollars of your own money. Complete lack of pay transparency.

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Reaktion von Backroads
3y
Thank you for taking the time to provide an analysis of your time working for Backroads. We love to hear you enjoyed time with your colleagues and enjoyed the office space so much. To answer your question straightforwardly: our company does trust the feedback our employees provide. We value our employees’ feedback and encourage all perspectives staff would like to give, because that is how our best ideas come to be. To hear that when providing feedback you felt dismissed without consideration is unsettling and not aligned with our company’s guiding principles. We offer multiple avenues of communication for all levels of employment, and if an exchange of ideas ever leaves a staff member feeling dismissed or undervalued, we encourage them to access another individual, talk to their manager, or reach out to People and Culture. We rely on our staff to access one of the multiple avenues available if there’s a matter of challenging communication, and we are committed to following up with support aligned with our guiding principles. We’re sorry that this was not your experience and the communications of feedback for you were challenging, we’ll use your comments as we work to continuously improve our employee experience.

Mehr Bewertungen zu Backroads entdecken

5,0
26. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

I find that its a great workplace where folks are encouraged to speak up, take initiative, and problem solve together. I think it reflects well that there are many tenured people at the company.

Kontras

There are many systems that do not always seamlessly work together so it can take extra effort to find the resources that exist & high cost of living in Bay Area can be challenging to keep up with.

5,0
11. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The product (luxury active vacations) is phenomenal. It's great to be able to have confidence in what we're selling and know we are leading the industry in quality. Coworkers are great - hard working and fun. They also do a good job with benefits, especially trip credits and retirement plans.

Kontras

Bay Area cost of living is quite high and while the sales role isn't a tech sales job, increased compensation would go a long way considering working remotely (full time) is essentially not an option.

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