Pros
Congratulations on joining an IT department sustained primarily by optimism and certificates whose expiration dates invite reflection. Tickets enter a triage process best described as ceremonial — acknowledged warmly, processed philosophically, resolved at the discretion of the universe. Infrastructure decisions suggest a confident autodidactic energy that formal training might have tempered. Your recommendations will be received, appreciated verbally, and composted with dignity. The company charges a premium for its products and charges again for the remainder of them, which is either visionary pricing strategy or a personality trait depending on your tolerance. The gaming chairs are ambitious. The retention numbers are instructive
Kontras
• Your labor props up a machine that monetizes joy incrementally until joy is gone
• Every unresolved ticket is a monument to institutional indifference
• Heidegger called it thrownness — you were thrown here specifically
• The infrastructure will outlive your dignity but not your burnout
• Mark Fisher already described this place in Capitalist Realism and did not recommend it
• You will achieve nothing that compounds
• The servers go down. You stay down longer.