-F2F service delivery was promised during interview process, but never eventuated (more than 6 months later).
-Highly inappropriate comments made by management to workers.
-Shared office space did not align with confidentiality and privacy as calls could be heard from rooms next door which were occupied by other organisations.
-New workers being paid significantly less than other workers despite having the exact same tasks and duties.
-No supervision (both internal and external) provided at all