Team Leader: FTTH Door-to-Door Sales (FTC)

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Our Products and Services:

• Fibre-to-the-Home (FTTH)
• Fibre-to-the-Business (FTTB)
• Enterprise connectivity
• Mobile connectivity and data management
• Cloud infrastructure and more!

At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:

• We Build Trust and Ownership
• We Honour & Respect People
• We Cultivate Passion & CreativityWe Innovate Feverishly
• We Go the Extra Mile
• We Believe in Humility
• We Communicate Openly & Honestly
• We Make it Fun
• We Teach, Grow & Learn
• We Do More, With Less

Where will the successful candidate fit in?

Are you a motivated leader with a passion for sales? Do you have experience managing sales teams and driving performance? If so, this could be the perfect opportunity for you.
RSAWEB is looking for an FTTH Door-to-Door Sales Team Lead to manage and support a team of independent sales agents selling high-speed fibre internet. This is a Fixed Term Contract ending 28 February 2027.

Key Objectives

• Managing a team of FTTH Door-to-Door Sales Agents
• Training, coaching, and motivating agents to hit sales targets
• Monitoring performance and ensuring sales targets are met
• Assisting agents in closing deals and handling escalations
• Reporting on team performance and providing insights to management

Requirements

• Completed grade 12 or equivalent
• Proven experience in sales team leadership (door-to-door or direct sales experience preferred)
• Strong people management and coaching skills
• Goal-driven with a track record of meeting and exceeding targets
• Excellent communication and problem-solving abilities
• Ability to work in a fast-paced, high-performance environment
• A valid PDP license is preferred.

if you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

Application Question(s):

• What is your notice period?
• What is your current CTC?
• What is your average commission?
• What is your CTC expectation?

Education:

• High School (matric) (Preferred)

Experience:

• Sales: 5 years (Preferred)
• Team Lead: 2 years (Preferred)

License/Certification:

• Do you have a valid drivers license AND PDP? (Preferred)

Work Location: In person