Change Management Lead - Hybrid

Our brand, Lennor Metier Consulting , a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a multinational tech company in their search for a Change Management Lead based in BGC

Salary Range : Open

Work Setup : Hybrid, Mostly WFH

Shift Schedule : Day Shift

Location : BGC

Your Responsibilities:

• Assist Gen Service Management Process Owner to ensure effective implementation of the process across GEN organization
  
• Review the process effectiveness & efficiency
  
• Establish procedures for Change Management as per defined process & policies
  
• Maintain the Change Management process documentation
  
• Ensure adequate process training is available for the organization
  
• Ensure Change Management processes integrate with other processes
  
• Provide guidance to the change owner, implementer and requester at all levels
  
• Monitor and report on the performance of the process and benchmark the process performance
  
• Identify opportunities for improvement and drive continuous process improvements
  
• Participate in other ITSM process initiatives and process reviews

What We're Looking For:

• Must have at least 5-7 years of experience in Change Management
• Must have at least 5 years of experience in IT Service Management
• Strong analytical skills
• Good communication and presentation skills
• Excellent problem-solving skills
• Strong team player

Ready to take the next step in your career? Submit your application now!

- We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.