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Impossible Cloud
4,6
IT Support Engineer
Hamburg
3+ years in technical support, sysadmin, or DevOps roles, with hands-on experience across at least one major cloud platform (AWS, GCP, or Azure) and a track……
30T+
Jobs als support engineer in Hamburg Jobs in Hamburg Jobs bei Impossible Cloud in Hamburg
Gehälter für Impossible Cloud
Mitarbeiterbewertungen für Impossible Cloud Erfahrung im Vorstellungsgespräch bei Impossible Cloud Arbeit bei Impossible Cloud
Helsing
3,6
IT Engineer
München
Schnell bewerben
Configure, harden, and operate endpoints (workstations, laptops, servers) across macOS, Windows, and Linux. Lead the design and rollout of identity, access, and……
19T
Jobs als it engineer in München Jobs in München Jobs bei Helsing in München
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Mitarbeiterbewertungen für Helsing Erfahrung im Vorstellungsgespräch bei Helsing Arbeit bei Helsing
Almetra
Platform Engineer (m/f/d) (AI Startup)
Berlin
70.000 € - 85.000 € (Arbeitgeberangabe)
Strong sysadmin fundamentals — Linux, networking, storage and configuration management. Design and maintain cloud infrastructure on AWS using Terraform.…
4T
Jobs als platform engineer in Berlin Jobs in Berlin Jobs bei Almetra in Berlin
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Vital Innovations Holdings
DevOps IT-Administrator (m/w/d)
Berlin
Aufbau, Optimierung und Betreuung von CI/CD-Pipelines sowie Automatisierung von Deployments und Betriebsprozessen.…
30T+
Jobs als devops engineer (m/w/d) in Berlin Jobs in Berlin Jobs bei Vital Innovations Holdings in Berlin
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Mitarbeiterbewertungen für Vital Innovations Holdings Erfahrung im Vorstellungsgespräch bei Vital Innovations Holdings Arbeit bei Vital Innovations Holdings
Timme Hosting
Linux-Systemadministrator (m/w/d), Fachinformatiker (m/w/d)
Lüneburg
In unserem Administratoren-Team beschäftigst Du Dich mit der Installation, der Pflege, der Überwachung sowie der stetigen Weiterentwicklung unserer Kundenserver……
30T+
Jobs als systemadministrator (m/w/d) in Lüneburg Jobs in Lüneburg Jobs bei Timme Hosting in Lüneburg
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Mitarbeiterbewertungen für Timme Hosting Erfahrung im Vorstellungsgespräch bei Timme Hosting Arbeit bei Timme Hosting
Timme Hosting
Junior-Linux-Systemadministrator (m/w/d) - Helpdesk/Support
Lüneburg
Du hast Spaß am Kontakt mit Menschen und kannst Dein fachliches Wissen im technischen Support per Telefon und E-Mail an unsere Kunden vermitteln.…
30T+
Jobs als helpdeskmitarbeiter (m/w/d) in Lüneburg Jobs in Lüneburg Jobs bei Timme Hosting in Lüneburg
Gehälter für Timme Hosting
Mitarbeiterbewertungen für Timme Hosting Erfahrung im Vorstellungsgespräch bei Timme Hosting Arbeit bei Timme Hosting
Optonic
Systemadministrator Linux (m/w/d)
Freiburg
Seit über 30 Jahren entwickeln, produzieren und vertreiben wir unter anderem für die Elektronik-, Pharma-, Automobil- und Automationsindustrie optische Systeme……
30T+
Jobs als systemadministrator (m/w/d) in Freiburg Jobs in Freiburg Jobs bei Optonic in Freiburg
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Mitarbeiterbewertungen für Optonic Erfahrung im Vorstellungsgespräch bei Optonic Arbeit bei Optonic
eWorks
4,4
Teamassistenz
Frankfurt am Main
Unterstützung Deiner Sysadmin-Kollegen bei technischen Regelprozessen (z. B. Backups). Automation von Standardprozessen z. B. per PowerShell, PRTG oder Jenkins.…
30T+
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Talentzeit
Systemadministrator (m|w|d) bei Talentzeit in Bielefeld
Bielefeld
Systemadministration, talentzeit, bielefeld, monitoring, automatisierung, cloud, server, dienste, prozesse, entwicklung, macos, mdm, management, hardware,……
30T+
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TenSquare
5,0
Java Web-Entwickler (m/w/d)
Gelsenkirchen
Für das Internet und andere digitale Medien. Entwicklung individueller Web-Anwendungen mit viel Eigenverantwortung.…
30T+
Jobs als webentwickler (m/w/d) in Gelsenkirchen Jobs in Gelsenkirchen Jobs bei TenSquare in Gelsenkirchen
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Fritz Wittich
Anwendungsentwickler (m/w/d) oder FACHINFORMATIKER – Systemintegration (m/w/d) mit Schwerpunkt Softwareentwicklung
Bielefeld
Für unser Stammhaus in Bielefeld suchen wir zum nächstmöglichen Zeitpunkt einen. Pflege und Weiterentwicklung unseres eigenentwickelten Warenwirtschaftssystems……
30T+
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Meyer Logistik
3,1
IT Systemadministrator M365 / Cloud (m/w/d)
Friedrichsdorf
Schnell bewerben
Flexible Arbeitszeiten und Home Office möglich. Attraktive Mitarbeiterangebote bei regionalen Anbietern sowie diversen Online Shops.…
15T
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Impossible Cloud

4,6

IT Support Engineer

Hamburg

Engineering /

Full-time /

On-site

ABOUT US:

Impossible Cloud is a fast-growing B2B cloud company headquartered in Hamburg, Germany. We have built a cloud object storage solution comparable to AWS S3, purpose-built and optimised for AI and compute workloads. Our commercial hyper-growth speaks for itself, powered by our channel-first go-to-market strategy.

We are now expanding beyond storage: we are building a high-performance compute platform, offering an end-to-end solution from GPU infrastructure to full GPU platform software stack. In doing so, we are redefining the cloud ecosystem by bridging the gap between decentralised infrastructure (DePIN), mainstream B2B cloud use cases, and AI applications.

Please note that we can only consider candidates who have a valid, unrestricted work permit for the EU.

Impossible Cloud is at a stage where both our customer base and our internal team are growing fast enough to demand rigorous, professional IT and technical support operations. This role owns two equally important things: hands-on Tier 2 troubleshooting for customers using our S3-compatible object storage platform, and the internal IT infrastructure that keeps the company secure and running.

WHAT YOU WILL DO:

Investigate and resolve Tier 2 customer support cases covering S3 API errors, access issues, performance and latency, SDK and client behaviour, and network problems, with clean escalation packages when Engineering involvement is required.
Own endpoint security operations in SentinelOne: track and remediate critical vulnerabilities, triage alerts to whitelist or escalate, and develop USB policies aligned with ISO procedures.
Run the full vendor selection, implementation planning, and day-to-day operation of a Remote Monitoring and Management tool for all company endpoints.
Handle internal IT helpdesk requests end-to-end, covering device provisioning for new joiners, secure device wipes for leavers, email and connectivity issues, and tool access, following defined ISO-compliant procedures throughout.
Build and maintain the internal knowledge base: runbooks for recurring issues, documentation of S3 platform behaviours, and process improvements that reduce repeat escalations.
Participate in on-call rotations for critical incidents (~once/month, may include US time zones), with structured response times and clear ownership of resolution.

WHAT YOU BRING:

3+ years in technical support, sysadmin, or DevOps roles, with hands-on experience across at least one major cloud platform (AWS, GCP, or Azure) and a track record of resolving complex issues independently.
Solid grounding in networking fundamentals (HTTP/S, TCP/IP, DNS, TLS/SSL, REST) and practical debugging skills using tools like curl and CLI; comfortable working in Linux environments.
Direct experience with endpoint security tooling, ideally SentinelOne or a comparable EDR platform, including alert triage, policy configuration, and vulnerability tracking.
Proficiency in log and metric analysis (Grafana, Loki, or equivalent) and scripting ability in Python or Bash for troubleshooting and log parsing.
Structured, precise written English communication: your escalation summaries, KB articles, and customer-facing responses are clear on the first read.
AI-native working style: you use AI tools to move faster and work smarter. This is a baseline expectation at Impossible Cloud, not a differentiator.

WHAT WE OFFER:

Competitive salary coupled with direct engagement in your success through an enticing ESOP.
Clear and transparent career progression scheme inspired by the best performing organisations incl. fast track promotion opportunity for exceptional performance to support your growth ambitions.
Prime growth-stage company with proven revenue and a sharp edge in cloud — founded by serial entrepreneurs with multiple successful exits.
Experienced, passionate team working with cutting-edge cloud technology.
A vibrant office in a trendy location with free brain food and a canteen — plus a subsidized premium gym membership and monthly team meet-ups that bring the whole crew together!

OUR CULTURE:

We are committed to success. We embrace individuals from all backgrounds who share the goal of building a future European cloud champion, celebrated through a richly diverse team of 15+ nationalities and 10+ languages spoken.

OUR HIRING PROCESS:

Apply: Submit your CV or LinkedIn profile via the application form.

First response: We review every application carefully and get back to you within a few days. If your profile is a strong match, we'll invite you to an intro call via Google Meet.

Get to know us: We move quickly through two to four interview steps, including a meeting with our founders.

Offer: If it's a mutual fit, you'll receive a personal offer and feedback call, followed by a written offer document.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Arbeitgeberbewertungen anzeigen

Wie die Arbeit hier aussieht, muss kein Geheimnis bleiben

Melde dich an, um authentische Bewertungen, anonyme Sternewertungen und Gehaltsangaben zu sehen, bevor du dich bewirbst.

4,6

Würden es empfehlen
Befürworten CEO
CEO: 0 Bewertungen

Impossible Cloud

4,6

IT Support Engineer

Hamburg

Impossible Cloud

4,6

IT Support Engineer

Hamburg

Engineering /

Full-time /

On-site

ABOUT US:

Please note that we can only consider candidates who have a valid, unrestricted work permit for the EU.

WHAT YOU WILL DO:

Investigate and resolve Tier 2 customer support cases covering S3 API errors, access issues, performance and latency, SDK and client behaviour, and network problems, with clean escalation packages when Engineering involvement is required.
Own endpoint security operations in SentinelOne: track and remediate critical vulnerabilities, triage alerts to whitelist or escalate, and develop USB policies aligned with ISO procedures.
Run the full vendor selection, implementation planning, and day-to-day operation of a Remote Monitoring and Management tool for all company endpoints.
Handle internal IT helpdesk requests end-to-end, covering device provisioning for new joiners, secure device wipes for leavers, email and connectivity issues, and tool access, following defined ISO-compliant procedures throughout.
Build and maintain the internal knowledge base: runbooks for recurring issues, documentation of S3 platform behaviours, and process improvements that reduce repeat escalations.
Participate in on-call rotations for critical incidents (~once/month, may include US time zones), with structured response times and clear ownership of resolution.

WHAT YOU BRING:

3+ years in technical support, sysadmin, or DevOps roles, with hands-on experience across at least one major cloud platform (AWS, GCP, or Azure) and a track record of resolving complex issues independently.
Solid grounding in networking fundamentals (HTTP/S, TCP/IP, DNS, TLS/SSL, REST) and practical debugging skills using tools like curl and CLI; comfortable working in Linux environments.
Direct experience with endpoint security tooling, ideally SentinelOne or a comparable EDR platform, including alert triage, policy configuration, and vulnerability tracking.
Proficiency in log and metric analysis (Grafana, Loki, or equivalent) and scripting ability in Python or Bash for troubleshooting and log parsing.
Structured, precise written English communication: your escalation summaries, KB articles, and customer-facing responses are clear on the first read.
AI-native working style: you use AI tools to move faster and work smarter. This is a baseline expectation at Impossible Cloud, not a differentiator.

WHAT WE OFFER:

Competitive salary coupled with direct engagement in your success through an enticing ESOP.
Clear and transparent career progression scheme inspired by the best performing organisations incl. fast track promotion opportunity for exceptional performance to support your growth ambitions.
Prime growth-stage company with proven revenue and a sharp edge in cloud — founded by serial entrepreneurs with multiple successful exits.
Experienced, passionate team working with cutting-edge cloud technology.
A vibrant office in a trendy location with free brain food and a canteen — plus a subsidized premium gym membership and monthly team meet-ups that bring the whole crew together!

OUR CULTURE:

OUR HIRING PROCESS:

Apply: Submit your CV or LinkedIn profile via the application form.

First response: We review every application carefully and get back to you within a few days. If your profile is a strong match, we'll invite you to an intro call via Google Meet.

Get to know us: We move quickly through two to four interview steps, including a meeting with our founders.

Offer: If it's a mutual fit, you'll receive a personal offer and feedback call, followed by a written offer document.

Arbeitgeberbewertungen anzeigen

Wie die Arbeit hier aussieht, muss kein Geheimnis bleiben

Melde dich an, um authentische Bewertungen, anonyme Sternewertungen und Gehaltsangaben zu sehen, bevor du dich bewirbst.

4,6

Würden es empfehlen
Befürworten CEO
CEO: 0 Bewertungen

13 Jobs als Sysadmin in: Deutschland

WHAT YOU WILL DO:

WHAT YOU BRING:

Wie die Arbeit hier aussieht, muss kein Geheimnis bleiben

WHAT YOU WILL DO:

WHAT YOU BRING:

Wie die Arbeit hier aussieht, muss kein Geheimnis bleiben