Welcome Home Neighbourhood Coordinator

• Perm Full Time|35 hours/week
• Location: Rosny Park, Tasmania
• Salary: $81,905 + Super + Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Your opportunity

Do you believe strong communities start with connection, belonging, and compassionate support? Mission Australia Housing is seeking a passionate and community-minded Welcome Home Neighbourhood Coordinator to help deliver an exciting new housing initiative — Welcome Home.

The Friendly Neighbour Program brings local residents together to build safer, stronger, and more connected communities. The program encourages community connection, helps reduce anti-social behaviour and social isolation, and promotes collaboration with local organisations including police, Neighbourhood Watch, Crime Stoppers, and Mission Australia Housing.

Working within the Community Development team, this role will play a key role in building positive relationships with tenants, neighbours, community groups, and support services. This role will lead the Friendly Neighbour Initiative, create opportunities for community connection, and support tenant-led engagement activities that strengthen local neighbourhoods. This role will also work closely with Housing Services, Community Services, Chaplaincy, and external stakeholders to create welcoming communities where people can thrive.

Your key responsibilities will be to:

• Build strong, respectful relationships with tenants and community members
• Support new tenants to settle successfully into their homes and neighbourhoods
• Coordinate community engagement activities, events, and connection opportunities
• Encourage tenant participation in housing and community programs
• Develop partnerships with local organisations and support services
• Facilitate tenant-led initiatives and neighbourhood activation projects
• Monitor program outcomes, gather feedback, and contribute to reporting and continuous improvement

Requirements for success

• Cert IV in Social Housing or Community Services desirable
• Lived experience background desirable
• Experience engaging with diverse communities
• A trauma-informed and strengths-based approach
• Excellent relation building and communication skills
• A strong focus on customer service and the ability to treat tenants with respect and compassion
• Ability to manage competing priorities in a dynamic environment
• Strong organisational and time-management skills
• Ability to work independently and as part of a team
• Valid Driving License and WWVP

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks and WWVP.

Your benefits

• Rewarding Work- every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax
• Free external, confidential counselling
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au