Application Support (m/f/d) Orbitrap Astral Proteomics

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

The role is a lab-based position in the Dreieich demonstration laboratory (Germany). With approximately 400 employees, our Dreieich site is a dynamic sales and service organization for scientific measuring instruments and laboratory equipment. From sample preparation to the provision of detailed measurement results including corresponding documentation - Dreieich offers individual solutions for an optimal workflow.

Discover Impactful Work:

Thermo Fisher Scientific has opened two positions on Proteomics as part of our global applications support team based at our demo facility at Dreieich / Germany.

You work on a new era of groundbreaking technology based on mass spectrometry and liquid chromatography hyphenation techniques, operate latest developments in software paired with working in a fantastic team of specialists and become a member of the global Thermo Fisher Scientific Proteomics network.

The application scientist is responsible to provide hands-on application and technical experience across pre and post sales situations to assist customers and our sales organization. You will be engaged in product demonstrations, customer calls/visits together with sales colleagues, customer product and Proteomics application-focused training, technical advice and support of sales colleagues, application development, customer support, and support scientific events.

A day in the Life:

Responsible for active contribution to the European financial targets and the achievement of the team goals.
Responsible to manage your allocated customer activities for pre- and post-sales.
Support sales projects with demonstrations (and all aspects required) and follow customers with high-quality post-sales support (digital, in person) resulting in customer satisfaction, repeat orders and establishment of a user-to-trusted consultant relationship.
Provide Proteomics applications/workflows pre-sales technical support to guide the sales representative and customers to the best solution for the customers’ short- and long-term needs and take account ownership.
Provide on-site support to Proteomics customers, KOLs, sales seed units, scientific user meetings and events.
Collect and communicate market intelligence and VOC information to relevant stakeholders and the manager.

Keys to Success:

Education

Degree in Chemistry or Biochemistry, PhD would be preferred

Experience

Several years of hands-on experience in LC / Mass Spectrometry.
Experience with HRAM and Orbitrap technology would be an advantage.
Multi-Omics and/or multi-channel LC experience would be a positive asset.

Knowledge, Skills, Abilities

Knowledge in proteomics applications and workflows, including data acquisition and processing.
Familiar with market trends and drivers in proteomics market.
Positive and energetic personality with strong sense of accountability, analytical and problem-solving skills, customer advocate.
Capable of taking the initiative, prioritizing and seeking support when needed.
Excellent interpersonal and influencing skills, ability to work in teams and share information, knowledge and experience.
Ability to work on own initiative, to prioritize and seek support when needed, to meet goals.
Excellent oral, written communication skills in English. Other European languages are a plus.
Willingness to travel and driving license.

Benefits

Employment with an innovative, forward-looking organization.
Outstanding career and development prospects.
Company pension scheme and other fringe benefits.
Exciting company culture which stands for integrity, intensity, involvement and innovation.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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