Fragen im Bewerbungsgespräch: Technical support engineer |

Fragen im Vorstellungsgespräch: Technical support engineer


Fragen aus Vorstellungsgesprächen für technical support engineer, von Bewerbern geteilt

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How to handle a difficult customer or situation

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How do you solve incidents in ticket and how do you prioritize them?

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Questions around ITIL processes, best practices, monitoring tools/setup , approach towards corrective & preventive steps based on real use cases.

What is your current experience How is your experience with SQL and AWS.

Examples about handling support issues. How you handle stress at work? Just prepare as many work experience examples as possible.

From an interesting 'wordless' presentation in which I had to describe myself using visual aids and spoken presentation, I was asked some technical questions and tested through a call simulation. Questions were clear and the approach was patient and understanding. Overall a really smooth and nice experience.

110 von 13 Fragen im Vorstellungsgespräch