Fragen aus Vorstellungsgesprächen für Team member, von Bewerbern geteilt
One question i was asked was "What you do when there is an escalation on an issue, customer is asking for a quick fix delivery asap but this might effect the quality of the product"
My answer to this question was: I will carry out a detail analysis of the issue, subscribe to all the tickets closely related to the above issue. To create a detail timeline of the analysis, fix and testing strategy. I would then present this to my customer, presenting them with root cause, clarifications and timeline, to fix the issue while maintaining the quality.