Fragen aus Vorstellungsgesprächen für customer success manager, von Bewerbern geteilt
I don't recall specific questions as everything was much more conversational, but we covered a lot of Customer Success best practices and strategies.
It was a lot of skill review and situational questions on customer interactions, interactions with international customers and team members, start up environment etc.
Standard interview questions. Have to be really familiar with the company and the business and what they do. One must have good understanding of the business and the product and be able to sell it as it is relatively innovative.