Fragen im Vorstellungsgespräch bei Anovo: They asked how I'd deal with ... | Glassdoor.de

Frage im Vorstellungsgespräch

Customer Service Representative-Vorstellungsgespräch

They asked how I'd deal with difficult customer who became

  angry
Antwort

Antwort im Vorstellungsgespräch

1 Antwort

0

If there is a high standard service delivered with the good quality and clear SLA for repair there should not be impression of employing staff that has to deal with an angry customers , unless the company agenda is to get as much as possible with minimum output toward repair. In this case I would suggest to review the company profile before an interview.

Aleks am 06.07.2018

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