Fragen in Vorstellungsgesprächen bei Tesco für Customer Assistant - Checkouts | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Tesco für Customer Assistant - Checkouts

Vorstellungsgespräche bei Tesco

38 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
84%
13%
3%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
97%
3%

Schwierigkeit

1,9
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

 

Customer Assistant - Checkouts-Vorstellungsgespräch

Anonymer Mitarbeiter in Wilmslow, England (Vereinigtes Königreich)
Angebot angenommen
Positive Erfahrung
Leichtes Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im August 2018 bei Tesco (Wilmslow, England (Vereinigtes Königreich)).

Vorstellungsgespräch

Applied online, received phone call a week later for interview the next day, had a 20 minute interview with Checkout Manager and another member of staff, quite informal and relaxed.

Fragen im Vorstellungsgespräch

Andere Bewertungen von Vorstellungsgesprächen für Tesco

  1.  

    Customer Assistant - Checkouts-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in London, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte mehr als 2 Wochen. Vorstellungsgespräch absolviert im Juli 2018 bei Tesco (London, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Applied online and received an email few weeks later for an interview. Started off as a group interview then 1-1. After they took us down to checkout to help people with packing. Atmosphere was calm and friendly sadly they only had 4 positions to fill therefore did not get it.

    Fragen im Vorstellungsgespräch


  2.  

    Customer Assistant - Checkouts-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Liverpool, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Juni 2018 bei Tesco (Liverpool, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Quite a nice interview process; there was a group of 7. We were asked to introduce ourselves to the group and tell everyone a bit about our interests and what we were doing at that moment (in college/university/working etc). Then we were split into 2 groups and had to see which group could make the biggest and most colourful paper tower which was pretty fun. They then asked us if we thought our groups had worked well in a team and contributed equally. After, we were individually asked (in front of the group) 2 questions which are shown below. I was told I will find out within the next couple of days if I've got the job (haven't found out as my interview was today so I've put 'no offer')!

    Fragen im Vorstellungsgespräch

    • Describe a time you went above and beyond expectations with a customer/family member/friend.   Frage beantworten
    • Describe a time you had to adapt your behaviour to suit a situation.   Frage beantworten
  3.  

    Customer Assistant Checkout-Vorstellungsgespräch

    Anonymer Mitarbeiter in Glasgow, Schottland (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert bei Tesco (Glasgow, Schottland (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Phone call inviting me in for an interview the day after I applied online. Didn't get asked many questions just ones along the lines of my availability and if I had worked in a job with a big group of people before. Was told I would be contacted in the next week or two to let me know if was successful.

    Fragen im Vorstellungsgespräch


  4.  

    Customer Assistant - Checkouts-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Glasgow, Schottland (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im März 2018 bei Tesco (Glasgow, Schottland (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Got phoned & arranged an interview for the week after. The interview comprised of a number of questions and then I stood at the checkouts for 10 minutes and interacted with customers.

    Fragen im Vorstellungsgespräch

    • Describe a time when you went above and beyond for someone   1 Antwort
    • Describe a time where you had to support a member in a team   1 Antwort

  5.  

    Customer Assistant - Checkouts-Vorstellungsgespräch

    Anonymer Mitarbeiter in Bradford, Yorkshire and the Humber, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im März 2018 bei Tesco (Bradford, Yorkshire and the Humber, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Answered some questions online and had ti submit relevant documents - then meet in person to go over scenarios and available working times usually with other people there (group interview)

    Fragen im Vorstellungsgespräch

    • When would you go against authority?   1 Antwort

  6. Hilfreich (5)  

    Customer Assistant - Checkouts-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Middlesbrough, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte mehr als 3 Monate. Vorstellungsgespräch absolviert im Juli 2017 bei Tesco (Middlesbrough, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Process was kind of strange as the two jobs I applied for in the Eston store had been 'unsuccessful' on the Tesco website where you apply but was still rang to attend a group interview. It was a group interview with 7 of us and we were sat down asked to introduce ourselves and then we were asked two questions and all had to take turns answering, after that we had a team building activity where we had to build a 6ft tower out of paper, then once we did this we were split up and asked to go help bag pack on the checkouts for about 15 mins and then we all had a one on one interview where they asked a bit about myself and when I would be available they said they would ring me within the week to tell me if I had been successful or not and it's been five days and I still haven't heard yet.

    Fragen im Vorstellungsgespräch

    • Name a time when you went above and beyond for a customer   Frage beantworten
    • Name a time when you had to change your behaviour for a colleague/customer/friend   Frage beantworten

  7. Hilfreich (2)  

    Customer Assistant - Checkouts-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Goole, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Juni 2017 bei Tesco (Goole, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    (Only had the interview today, 19th June so haven't heard back yet) I applied online, and got an email saying I was invited to an interview after a few days. Went today, was a group interview (there was 4 of us) and we were asked multiple "can you tell me a time when.." type questions and asked us to discuss it within the group rather than to them. We then did a task which involved building a tower with some paper and tape, within 20 minutes. They asked us what we thought the purpose of the task was. After this we went back downstairs and were stood with people in the checkouts, offering to help unload trolleys or pack bags for customers. After that we were handed some food samples to walk around and offer customers to see how we interacted with them. Between the two we were took for a small 1-1 interview where they asked us to expand on answers given in the group interview and asked us a few more questions. Also had to give our availability, any pre-booked holidays etc. That was it really, they then offered us the chance to ask questions and then we were free to go and they said we'd find out in a day or two. Everyone was extremely friendly, quite informal and you're not put on the spot with questions.

    Fragen im Vorstellungsgespräch

    • Tell me a time where you've exceeded expectations to help a customer?   Frage beantworten
    • Tell me a time when you were put in a situation you hadn't been in before? How did that make you feel?   Frage beantworten
  8.  

    Customer Assistant - Checkouts-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Der Vorgang dauerte mehr als 2 Wochen. Vorstellungsgespräch absolviert im Mai 2017 bei Tesco.

    Vorstellungsgespräch

    Quick, online application, questions were largely scenario based with multiple choice answers. Most were common sense, remembering that Tesco is very big on customer service. Interview followed promptly and was told the following week I had successfully obtained the position.

    Fragen im Vorstellungsgespräch

    • Name a time you’ve followed a rule you haven’t agreed with. What are the advantages and disadvantages of following rules.   Frage beantworten
    • Describe a time you’ve changed your behaviour for someone else   1 Antwort
    • Describe a time you gave excellent customer service. How did it make you feel? How do you think it made the customer feel?   Frage beantworten
    • Describe a time you’ve felt like you’ve been in a stressful situation. What did you do to overcome it?   Frage beantworten

  9. Hilfreich (7)  

    Customer Assistant - Checkouts-Vorstellungsgespräch

    Anonymer Mitarbeiter in Liverpool, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im März 2017 bei Tesco (Liverpool, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    I applied online, got a phone call to attend an interview the next day. Looked on here for interview questions which really helped me prepare. I felt like I was really lucky with this one as the staff were so friendly and the stock manager who interviewed me was lovely.

    My interview was very relaxed and felt like I was just having a conversation with the guy. Went through the questions with ease, had a bit of a laugh with the guy and a good conversation.

    After the interview I got escorted onto the shop floor where I shadowed a colleague who was supervising the self service tills, was very informal just for 10 mins to see how I found that department. After that we went through some general information like availability and any holidays booked.

    About 3 days later received a phone call to say I've got the job.

    If you try and take note of all the variety of questions people have been asked on here and think of the answers beforehand you should do well! Also Tesco are all about their customer service so really emphasise your skills in this area - if you don't have the skills then make it up!

    Overal be friendly and smiley because thats the kind of people they are looking for :)

    Fragen im Vorstellungsgespräch

    Verhandlungsdetails

    yes.


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