Fragen in Vorstellungsgesprächen bei Tesco für Customer Service Assistant | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Tesco für Customer Service Assistant

Vorstellungsgespräche bei Tesco

73 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
75%
14%
11%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
95%
4%
1%

Schwierigkeit

2,1
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

Hilfreich (13)  

Customer Service Assistant-Vorstellungsgespräch

Anonymer Mitarbeiter in London, England (Vereinigtes Königreich)
Angebot angenommen
Positive Erfahrung
Durchschnittl. Gespräch

Bewerbung

Ich habe mich online beworben. Vorstellungsgespräch absolviert im Juni 2017 bei Tesco (London, England (Vereinigtes Königreich)).

Vorstellungsgespräch

1. Online application. Short online situation/scenario assessment.
2. Someone called to book me an appointment a few days later
3. At the interview I got asked a few quick fire question from a bunch of store managers. Seemed like a free for all. Then a manager interviewed me along with a trainee manager even though he wasn't the manager of the store I applied for originally. The questions were relatively hard for a tesco job in my opinion.
4. Manager called me the next day to a arrange an hour trial shift.
5. Went to a 2 day induction. 4-6hrs each day. Trainer covered all aspects of working at tesco, from customer service to legal and health and safety.

Fragen im Vorstellungsgespräch

  • Types of questions you might get asked.

    Describe a time you have been put in a position of trust?

    Name a time a manager has introduced something you disagreed with, how did you react?

    Describe a time you have been disappointed and how you dealt with it?

    Describe a time you worked in a team to reach a target?

    Describe an example of good customer service?

    Why would you want to work for Tesco? What makes you the perfect candidate for this position?

    Tell me about a time when something didn't work out how you intended?"

    When was a time when you had to go above and beyond for a customer?

    Is there any situation where you had to change you behaviour in order to?

    Give an example of having follow rules and regulations. How do you feel following rules and regulations?

    Give an example of when you've had to work under pressure. Was the quality of your work maintained?

    Give an example of a time when you've had to help someone other than yourself.?

    Tell me about when you helped somebody and how it made you feel?

    Tell me about a time when you have been under pressure and how you overcame it?   Frage beantworten

Andere Bewertungen von Vorstellungsgesprächen für Tesco

  1.  

    Customer Service Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Manchester, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Mai 2017 bei Tesco (Manchester, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Group interview,
    Two questions were asked to the group and we all had to take turns answering.
    Then we had to work as team and build a structure out of paper,
    Then we went out on the shop floor and did some shelf stocking until we were called for our one on one interview.

    Fragen im Vorstellungsgespräch


  2. Hilfreich (3)  

    Customer Service Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Burton upon Trent, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Juli 2017 bei Tesco (Burton upon Trent, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    I applied for a Nights role and was told to attend the interview at 10:30. It was a group interview, 5 of us in total. We had to fill in some sheets about availability and bank account details. Then we were given an task where we had to make the tallest tower with paper and cellotape in 15 minutes whilst they observed us. Then we were given another task where we were given a budget of £100,000 and had to decide what to improve in the store. Afterwards, we had a go on the till for about 10 minutes, and the interview was finished. However, I was told on the day that I had to come back at 10pm (as I applied for a nights role). I came back at 10pm and had to stack shelves for about an hour. After all that, I didn't get the job in the end, but overall wasn't a bad process.

    Fragen im Vorstellungsgespräch

  3.  

    Customer Service Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Vorstellungsgespräch

    Tried for Christmas temporary job, interview went ok, had 10 minutes on the checkout with another staff member to see how I interacted with customers, recieved an email a few weeks later telling me i was unsucessful

    Fragen im Vorstellungsgespräch


  4. Hilfreich (1)  

    Customer Service Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Westbury, South West England, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Juni 2017 bei Tesco (Westbury, South West England, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    i got a call two weeks after applying online asking if i could come in the next day with identification. I arrived and went to a quiet room with the manager who asked a few questions. I then did a shop trail where i was shelving some products with another worker.

    Fragen im Vorstellungsgespräch

    • when have you asked to try something new?   1 Antwort

  5. Hilfreich (2)  

    Customer Service Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Haslingden, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im Juni 2017 bei Tesco (Haslingden, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    I applied online and was emailed about 14 days later with an interview date. The interview consisted of two questions and other general checks regarding flexibility and other commitments because this was a nights role. This was a group interview consisting of three candidates.

    Fragen im Vorstellungsgespräch

    • When have you had to deal with an angry customer, and how did you resolve the situation?   Frage beantworten
    • Discuss a time you have had to change your behaviour inline with another customer   Frage beantworten

  6. Hilfreich (3)  

    Customer Service Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Newcastle upon Tyne, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Mai 2017 bei Tesco (Newcastle upon Tyne, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Used the online application website for a store but was shortlisted for a different store and asked to come for an interview. I was interviewed by two of the managers there, relatively informal and only asked a few questions. Got a call back two hours later offering me the job.

    Fragen im Vorstellungsgespräch

    • Can you describe a time you encountered a set-back, or had to do something different than usual and how did you combat this?   1 Antwort
    • Have you had previous experience in retail?   1 Antwort
    • Can you tell us a little about yourself? What have you been doing over the past year?   1 Antwort
    • What is the importance in good teamwork?   1 Antwort
    • What are the benefits and a drawback of strict rules / Guidelines?   Frage beantworten

  7.  

    Customer Service Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Derby, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 2 Wochen. Vorstellungsgespräch absolviert im April 2017 bei Tesco (Derby, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    The usual online process with a questionnaire involving on the job scenario questions.
    Invited for an in store interview with a couple of other candidates. We had to fill in our availability to work and a health form before answering a few questions. The whole thing took about 20 minutes.

    Fragen im Vorstellungsgespräch

  8.  

    Customer Service Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Leeds, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Vorstellungsgespräch absolviert im November 2017 bei Tesco (Leeds, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    The interview was very easy and straight forward. Was asked mostly about situational questions. The interviewer was friendly and put me at ease. The interview took about an hour. We visited the shop floor and was asked to carry out an exercise on the shop floor. Always be prepared for an interview it will make it easy to answer and always be calm.

    Fragen im Vorstellungsgespräch

    • Tell me when you performed an outstanding customer services?   Frage beantworten
    • When was the time you had to follow a difficult rule and regulation?   Frage beantworten

  9.  

    Customer Service Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 1 Tag. Vorstellungsgespräch absolviert im September 2013 bei Tesco.

    Vorstellungsgespräch

    The Interview is a one on one Interview with the manager. The manager will use the same questions that happen to be on the online exam that you take before getting the interview.

    Fragen im Vorstellungsgespräch


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