Fragen in Vorstellungsgesprächen bei Tesco für Customer Assistant | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Tesco für Customer Assistant

Vorstellungsgespräche bei Tesco

423 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
79%
13%
8%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
92%
5%
2%
1
0

Schwierigkeit

2,2
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht

Hilfreich (3)  

Customer Assistant-Vorstellungsgespräch

Anonymer Mitarbeiter in London, KY (Vereinigte Staaten von Amerika)
Angebot angenommen
Positive Erfahrung
Leichtes Gespräch

Bewerbung

Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Januar 2017 bei Tesco (London, KY (Vereinigte Staaten von Amerika)).

Vorstellungsgespräch

Normal MCT online test, then one-to-one interview with line manager. Interview was quite easy and relaxing. Normal MCT online test, then one-to-one interview with line manager. Interview was quite easy and relaxing. Normal MCT online test, then one-to-one interview with line manager. Interview was quite easy and relaxing.

Fragen im Vorstellungsgespräch

Andere Bewertungen von Vorstellungsgesprächen für Tesco

  1. Hilfreich (3)  

    Customer Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Halesowen, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich persönlich beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Juli 2010 bei Tesco (Halesowen, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Simple hiring process: Handed in to the store my Tesco application form (now has been replaced by a standard CV requirement) which I had printed from the careers website.

    Interview request came back several days later. The interview was simple assessing competencies and a small amount of time was spent trying to understand me as a character. The interview lasted 20 minutes maximum.

    Before I was offered the job I was asked to shadow an employee for 20 minutes to gain a very small taste of there day to day work and check I was still interested, once I had confirmed that I was I was asked to start the following week.

    Fragen im Vorstellungsgespräch

    • The competencies required 2 examples in several cases and this threw me but after some mild prompting I came up with the examples.   Frage beantworten

    Verhandlungsdetails

    N/A


  2. Hilfreich (4)  

    Customer Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Haverhill, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich persönlich beworben. Vorstellungsgespräch absolviert im Oktober 2009 bei Tesco (Haverhill, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Had one interview and an induction a couple of weeks after. Then was told I had the job.

    Fragen im Vorstellungsgespräch

  3. Hilfreich (4)  

    Customer Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in West Mersea, England (Vereinigtes Königreich)
    Angebot angenommen
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 5 Tage. Vorstellungsgespräch absolviert bei Tesco (West Mersea, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Online application, consisting of a questionnaire. Then a phone call and arranged interview at the store location. There is then more 'what would you do' questions in the interview, and a short booklet to fill out. Questions consisted of 'Can you remember a time you...' and 'Describe a time you were...'

    Verhandlungsdetails

    there wasnt one.


  4. Hilfreich (3)  

    Customer Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen

    Vorstellungsgespräch

    Very formulaic process, but that comes with them hiring hundreds and thousands of people every year. The interview wasn't particularly intimidating, and I was made to feel welcome.

    Fragen im Vorstellungsgespräch

    • There weren't any real surprises. You might need to think of a time when you went above and beyond customer expectations to help them.   Frage beantworten

    Verhandlungsdetails

    There was no negotiation.


  5. Hilfreich (3)  

    Customer Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Manchester, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Oktober 2016 bei Tesco (Manchester, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Easy, friendly interview. It was a 121 interview followed by some shop floor work, and finally a group task where we were asked to build a paper tower. There was 4 other candidates attending the interview. The day lasted around 3 hours.
    Received a job offer a week later.

    Fragen im Vorstellungsgespräch


  6. Hilfreich (7)  

    Customer Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Rathmines (Irland)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 6 Tage. Vorstellungsgespräch absolviert im Oktober 2016 bei Tesco (Rathmines (Irland)).

    Vorstellungsgespräch

    I applied 3 days ago online and got a call yesterday asking if I could come in for an interview today. I haven't heard back yet as I only just finished the interview but the interviewer and staff were very friendly. She said she'll get in touch in the next 3 days.

    Fragen im Vorstellungsgespräch


  7. Hilfreich (7)  

    Customer Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Oktober 2016 bei Tesco.

    Vorstellungsgespräch

    The first thing to say is that the interviews at Tesco are different depending upon which store you applied to. I applied to 2 express stores, Rayners Lane and Watford Langley, for the same position and they both asked different questions. I got a phone call from both stores about a week after filling out the online application. At Watford Langley, I was asked more generic interview questions and the manager did not seem to record my answers in writing (in front of me at least), whereas at Rayners Lane, I was asked scripted questions which the manager read off of a sheet and recorded my answers on front of me. However, both stores asked me to do a 'work sample', which is where you stock some shelves to see what it would be like to work as a customer assistant whilst a staff member checks in on you from time to time. I was unclear if how you do in the work sample contributes to whether you get the job or not, but the manager at Watford Langley said that she would talk to her colleagues to see how I got on during the work sample, whereas the manager at Rayners Lane said nothing about the work sample. Don't be afraid to ask questions of the floor staff whilst doing the work sample (I asked quite a few). Both managers were very nice and the interviews were very informal (I would still wear a shirt though), which put me at ease as I was a bit nervous going in. The manager at Rayners Lane said that he would be in touch within 7 days (I had the interview 2 days ago), so I haven't heard anything from him yet. The manager at Watford Langley didn't say when she would be in touch, but she phoned me about 6 hours later and offered me the job, which I accepted. I would also recommend having some questions prepared to ask them (I asked 4) as it shows an interest in the role. The questions I asked:

    What are the 'Buy as you Earn' and 'Save as you Earn' schemes?

    How is the annual bonus awarded?

    What is the overtime like here?

    Do you get busy at christmas?

    I didn't ask hardly any questions whilst during the interview at Rayners Lane, so perhaps this is why I haven't been contacted as of yet?

    'Describe a situation where you have had to do something that made you uncomfortable.' However, when I couldn't ask this question the manager swapped it for 'Describe a time where you had to adapt your behaviour for a certain group of people or a certain situation.'

    Fragen im Vorstellungsgespräch

    • Rayners Lane
      'Describe a time that you helped someone.'   Frage beantworten
    • Rayners Lane
      'Describe a time you had to follow a rule or procedure that you were uncomfortable with.'   Frage beantworten
    • Rayners Lane
      'Describe a time that you demonstrated excellent customer service.'   Frage beantworten
    • Watford Langley
      'Why do you want to work at Tesco?'   1 Antwort
    • Watford Langley
      'Why should I employ you? What personal qualities do you have that make you suited to the role?'   1 Antwort
  8. Hilfreich (1)  

    Customer Assistant-Vorstellungsgespräch

    Anonymer Mitarbeiter in Dunfermline, Schottland (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Oktober 2016 bei Tesco (Dunfermline, Schottland (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Group interview. Questions were not directly asked to anyone, but to the group as a whole. 4 managers sitting at the back scoring you on your answers, while the people manager was asking them.

    Also had to do a group exercise - build a 6ft tall tower from paper and sellotape. This is to demonstrate teamwork, so make sure you speak up.

    The group was then split into 2, one group went to the checkouts and we had to offer to pack customers bags. The other group went to the shelfs and had to move products to the front and get rid of cardboard.

    Fragen im Vorstellungsgespräch


  9. Hilfreich (2)  

    Customer Assistant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Aberystwyth, Wales (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 4 Wochen. Vorstellungsgespräch absolviert im Oktober 2016 bei Tesco (Aberystwyth, Wales (Vereinigtes Königreich)).

    Vorstellungsgespräch

    There were three sections. The first was an individual interview, that lasted around ten minutes. It was a very relaxed atmosphere and put me at ease straight away. After that I did a role play where a customer wanted an item that was out of stock and I had to say what I would do to help them. Then there was a group exercise where we had to choose who to survive a sinking boat on an island. Entire process lasted about 1 and a half hours. I've just heard back on the 15th November, so from applying to hearing back (negatively, unfortunately) entire thing took way too long in my opinion, especially since they told me 7-10 days.

    Fragen im Vorstellungsgespräch

    • How would I deal with customer complaints?   Frage beantworten
    • Have I ever had to change my behaviour to deal with a different environment/situation?   Frage beantworten

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